Our Services

Dunedin City Council Archive provides a reference service for both internal and external customers. It is possible to carry out your own research, or to have your area of interest researched for you by the Archivist. The information provided, following any request for information, will be limited to information that forms part of the holdings of Dunedin City Council Archive.

 

Our Charges

Dunedin City Council Archive encourage researchers to visit the Archive in person if possible, where they can conduct their own research. Staff will be available to guide researchers through the archival holdings. There is no charge for this service. 

 

Services that involve the Archivist carrying out research for customers are subject to charges. The first hour of the Archivist’s time on any one topic is free. The charge for additional research on the same topic is $50 per hour. The intention to charge will be discussed with customers before any cost is accrued.

 

Our Hours

Visiting the Archive is by appointment only, with only one researcher or group (max. 3) visiting at one time. Our operating hours are Monday to Friday, 9am to 4pm, however visiting hours may vary due to availability.

 

Level of service

We endeavour to get back to you regarding your request within 48 hours (two full working days) or less. Every effort is made to comply with this standard.

 

Auxiliary service

If the Dunedin City Council Archive is unable to provide the information requested but is aware of its existence or possible existence in another repository the customer will be advised accordingly.